Privacy Policy

1. Introduction

Cybervision Systems LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Chrome extension and mobile applications (collectively, the "Services"), including the CyberVault password manager (Chrome extension, Safari extension, iOS app, and Android app).

Company Name: Cybervision Systems LLC
Address: 2122 NW 158th Ln, Pembroke Pines, Florida 33028, United States
Email: [email protected]
Phone: +1 (754) 337-5155

2. Information We Collect

2.1 Information You Provide

• Account registration information (name, email address)
• Profile information
• Payment and billing information
• Communications with customer support

2.2 Automatically Collected Information

• Device information (model, operating system, unique identifiers)
• Usage data (features used, time spent, interactions)
• Log data (IP address, browser type, access times)
• Technical error reports generated by the platform (for diagnostics and support)
• Cookies and similar tracking technologies

2.3 Chrome Extension Specific Data

• Browser version and settings
• Extension interaction data
• Websites visited (if applicable to functionality)

2.4 Mobile Application Specific Data

• Mobile device identifiers
• Location data (with your permission)
• Camera access — in the CyberVault app, used exclusively to scan two-factor authentication (2FA) QR codes when you add an authenticator entry; we do not access your photo library, and camera frames are processed on-device and are never uploaded or stored
• Push notification tokens

3. How We Use Your Information

• Providing and maintaining our Services
• Processing transactions and sending related information
• Sending administrative information, updates, and security alerts
• Responding to customer service requests
• Improving and personalizing user experience
• Monitoring and analyzing usage and trends
• Detecting, preventing, and addressing technical issues and fraud
• Complying with legal obligations

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process personal data based on:

• Consent: You have given clear consent for processing
• Contract: Processing is necessary for contract performance
• Legal Obligation: Processing is required by law
• Legitimate Interests: Processing is in our legitimate business interests

5. Data Sharing and Disclosure

5.1 Service Providers — Third-party vendors who perform services on our behalf (payment processing, data analysis, email delivery, hosting services)

5.2 Business Transfers — In connection with mergers, acquisitions, or asset sales

5.3 Legal Requirements — When required by law or to protect our rights, property, or safety

5.4 With Your Consent — When you have given explicit permission

We do NOT sell your personal data to third parties.

6. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Account data is retained while your account is active and for a reasonable period thereafter for backup, archival, or audit purposes.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

7.1 General Rights

• Access: Request copies of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Data Portability: Receive your data in a structured format
• Objection: Object to processing of your data
• Restriction: Request restriction of processing

7.2 California Residents (CCPA/CPRA)

• Right to know what personal information is collected
• Right to know if personal information is sold or shared
• Right to opt-out of sale/sharing
• Right to non-discrimination

7.3 European Residents (GDPR)

• Right to lodge a complaint with a supervisory authority
• Right to withdraw consent at any time

To exercise these rights, contact us at [email protected].

8. Data Security

We implement appropriate technical and organizational security measures to protect your data, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure data storage practices

However, no method of transmission over the Internet is 100% secure.

8.1 CyberVault — Zero-Knowledge, End-to-End Encryption

The CyberVault password manager (Chrome extension, Safari extension, iOS app, and Android app) is designed on a zero-knowledge architecture. Your vault items — passwords, card details, notes, and two-factor authentication secrets — are encrypted and decrypted exclusively on your own device, using an encryption key derived from your master password. Your master password never leaves your device and is never transmitted to or stored on our servers.

We store only the resulting ciphertext. Cybervision Systems LLC has no technical ability to read, decrypt, or recover the contents of your vault. If you forget your master password, your encrypted vault items cannot be recovered by us.

8.2 Audit Logging (CyberVault)

To help you and your organization administrators detect unauthorized access, CyberVault keeps a security audit log of account-level events — specifically, sign-in events and item-view events (a record that an item was accessed, identified by item ID and timestamp, not its decrypted contents). This metadata is retained for security and compliance purposes and is never used to reconstruct the encrypted content of your vault items.

9. Children's Privacy

Our Services are not intended for children under 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Contact Us

For questions, concerns, or to exercise your privacy rights, contact us:
Cybervision Systems LLC
2122 NW 158th Ln
Pembroke Pines, Florida 33028
United States
Email: [email protected]
Phone: +1 (754) 337-5155